Who We Are: Malaysia's Kitchen Design Specialist for Growing F&B Chains

Most kitchen suppliers sell you equipment. Most designers sell you aesthetics. Neither of them has ever run an F&B outlet at peak hour — or had to open a second one from scratch.

We have. That is the difference.

TPO (Twelve Plus One) is a commercial kitchen specialist based in Kuala Lumpur. We were founded by two people who speak both languages — design and operations. One side thinks in workflow, labour efficiency, and replication. The other side thinks in fabrication specs, compliance, and custom builds. Together, we design kitchens that work as hard as you do.

The Gap We Fill

In Malaysia, if you are opening a hotel kitchen, there are established suppliers for that. If you are a Michelin-tier fine dining restaurant, there are designers for that too.

But if you are a founder who has 2 outlets and wants 10 — nobody is building for you. Suppliers push catalogues. Designers push aesthetics. Nobody is asking: how do we cut your monthly labour bill by RM 8,000? How do we design this kitchen so your 6th outlet opens in half the time of your 2nd?

That is the question we ask. Every single project.

What We Have Delivered

Our most cited project: a national juice and wheatgrass bar chain that came to us with 2 outlets, 5 staff per kiosk, and a 7-item menu. Their kitchen was functional but not scalable — every new outlet had to be rebuilt from scratch.

After our full assembly-line redesign: staff dropped from 5 to 3 per kiosk (40% labour saving), the menu expanded from 7 to 20 items (187% growth), serving speed doubled, and the chain scaled to 80+ outlets nationwide using a single replicable blueprint we designed.

We are currently working with a mala tang chain on outlets 6 and 7, applying the same system: design once, replicate fast.

Our Commitment to You

We are vendor-neutral. We do not sell equipment. We have no incentive to recommend one brand over another. Our only incentive is a kitchen that performs — because that is what earns us your next project and your referral.

If you are opening a new outlet, scaling to your 2nd through 10th location, or sitting on a kitchen that is bleeding labour costs — book a free Blueprint Session with us. 60 to 90 minutes. No obligation. You will leave with a workflow recommendation and a clear picture of what a redesigned kitchen could unlock for your business.

📩 Contact us at contact@twelveplusone.co to book your session.